Questions buyers ask,
answered plainly.

Ask through the contact form on fdharvest.com. Tell us which ingredients, which cut and what you are making, and we ship free samples from the plant with a spec sheet for each ingredient.

Samples are free and shipped globally from the plant at Lake Naivasha. Each sample comes with a spec sheet.

Yes. Every FD Harvest ingredient has a spec sheet. The moisture target is on it, agreed with you at trial together with the cut and the lot size.

Yes. The moisture target for each ingredient is set with you at trial and written on its spec sheet. Freeze-dried ingredients typically finish at a few percent moisture and very low water activity.

Rings, leaves, chopped flakes, diced and pieces, plus custom cuts, powders and blends to your specification. The range includes herbs such as basil, chives, dill and mint, vegetables such as garlic, ginger and onion, and mango, pineapple and banana.

Freeze-dried pieces are porous, so they take up water quickly and come back close to their original shape. How fast and how much depends on the crop, the cut and the water temperature, so test it in your own product.

The herbs and vegetables are certified organic, USDA Organic and EU Organic, certified by Ecocert. The organic certificates are available on request.

Yes. The plant is certified by the Orthodox Union (OU Kosher). The certificate is available on request.

Yes. The plant is certified to FSSC 22000 by Intertek. The certificate is available on request.

Yes. The plant is an FDA-registered food facility, with a PCQI (Preventive Controls Qualified Individual) on staff.

Yes. Lots are micro-tested in our own lab at the plant before they ship. Freeze drying is not a kill step, so testing and clean handling before drying matter.

Yes. Every lot is traceable from field to pouch: farm, plot, harvest date, dryer run and packing date. The lot number is on every pouch.

None of the major allergens are in the product or in the plant. The allergen statement is available on request.

In metalized pouches, each with a lot number, packed straight after drying. Packing can be bulk or retail-ready.

Three years in sealed packaging. Freeze-dried ingredients take up moisture from the air, so the seal is what protects them.

Keep the pouch sealed, in a cool, dry place away from light. Once opened, reseal it and keep it dry, because freeze-dried pieces take up moisture and oxygen from the air.

No. There is no minimum order, for pilot runs or for supply.

A pilot run is a first commercial run, developed with you and run small at the plant, with full paperwork and no minimum order. It comes after your trial and before scheduled supply.

Yes. Custom cuts, powders and blends are developed with you, piloted small at the plant, then scaled. Products are single ingredients and are never powdered unless you ask.

Yes. We plan the crop against your volumes on our own farms. Other crops, such as broccoli, beans, carrots or kale, can be planned and grown on our own farms against your volumes and freeze dried alongside the range.

Yes. Private runs are developed with your team, piloted small at the plant, then scaled to supply. We dry, cut and pack to your specification, in bulk or retail-ready.

Supply ships as scheduled lots from the plant, by sea from Mombasa or by air. Lead time is confirmed per ingredient when the lot is scheduled.

No. Our ingredients enter the US duty-free under AGOA, which is extended to December 31, 2028.

Crops are picked on our own farms and in the dryers the same day, all year round. Fresh crop is graded and washed the day it is picked.

On one site at Lake Naivasha, Kenya: our own farms, contracted growers, the freeze-dry plant, the packing line and our lab, inside one export processing zone.

Use the contact form on fdharvest.com, with your name, company, work email and a message about which ingredients and cut you need and what you are making.

We work in English, Japanese, Korean, French and German.